RailOne App Launched, and it's already making waves across India's massive railway network. For years, passengers have juggled multiple apps to manage basic train services—one for booking, another for tracking, a third for food, and another for complaints. Indian Railways has finally answered that frustration with RailOne: a smart, unified app that brings all essential train services under one roof. Whether you're booking a sleeper berth, checking live train status, ordering meals, or raising a complaint, RailOne does it all and does it well.
The Story Behind RailOne
The RailOne App was officially launched on July 1, 2025, during the 40th Foundation Day of CRIS (Centre for Railway Information Systems) in New Delhi. Union Minister Ashwini Vaishnaw unveiled the app and praised it as a game-changer in Indian Railways' digital journey.
What is the RailOne App?
RailOne is a one-stop mobile application designed to make your train travel simpler, smarter, and more efficient. Built by CRIS, it merges the power of multiple apps like IRCTC Rail Connect, UTSonMobile, NTES, Food on Track, and Rail Madad into one unified interface.
Key Features of the RailOne App
All-in-One Ticket Booking
Whether you need a reserved sleeper ticket or a platform ticket or want to grab an unreserved general ticket, RailOne's "Plan My Journey" tool has you covered, complete with class and quota selection.
Real-Time Train Tracking
No more asking station staff or checking multiple apps. Get live status, platform numbers, and delay updates inside the app.
Easy Login and Single Sign-On
Use your existing IRCTC, RailConnect, or UTSonMobile login. You don't need to create a new account. mPIN, biometric login, and guest login via OTP make access effortless.
Food Ordering on the Go
Hungry on a train? RailOne lets you order food from official e-catering partners that are delivered directly to your seat. It's like Zomato, but for trains.
Rail Madad Integration
Got a complaint? Use the Rail Madad feature in the app to raise issues and track their resolution—no more waiting in long queues at help desks.
R-Wallet Integration
The app includes the official e-wallet for Indian Railways. Use it to pay securely for all services and get discounts, especially on unreserved tickets.
Coach Position Finder
Board with ease by checking the exact coach positions before the train arrives. Less chaos, more calm.
My Bookings & Refund Management
Access your entire booking history and easily manage cancellations and refunds—all from one tab.
Multilingual Support
The app speaks your language. Whether it's Hindi, Tamil, Bengali, or Marathi, multilingual access ensures no one's left behind.
AI-Powered Support Chat
Got stuck somewhere? Let the AI assistant help you instantly, 24/7.
Major Benefits of Using RailOne
Convenience Redefined
RailOne does the job of five apps, reducing your phone's clutter and making travel easier than ever.
Seamless User Experience
With a clean design, smooth transitions, and intuitive tools, the app makes you feel like it "just works."
Discount on Unreserved Tickets
Who doesn't love savings? Get 3% off when booking unreserved or platform tickets using RailOne.
How RailOne Improves Over UTSonMobile
Minister Vaishnaw didn't mince words—UTSonMobile had issues. RailOne is built to fix those flaws, offering better login, faster performance, and more reliability.
Where to Download the RailOne App
- Android Users: Get it on Play Store
- iPhone Users: Download from App Store
New PRS Changes and RailOne's Role
Chart Preparation Before 8 Hours
Reservation charts will be prepared 8 hours before departure, giving travelers more time to plan.
OTP-Based Tatkal Booking
From July 2025, only Aadhaar-verified users can book Tatkal tickets. RailOne will simplify the process using OTP authentication.
Enhanced Seat and Fare Search
Users can now select preferred seats, view fare calendars, and access personalized recommendations through RailOne.
What Sets RailOne Apart from Other Apps
Unlike other apps that only focus on ticketing, RailOne is a complete package:
- Live tracking
- Coach info
- Food orders
- Complaint filing
- Wallet payments
- Discounts and faster support
Who Can Use RailOne?
- New users can register using minimal info
- Existing users of IRCTC, RailConnect, or UTS can just log in
- Guests can use OTP-based access without full signup
Future Potential and Updates
RailOne is expected to integrate:
- Last-mile transport booking
- Porter services
- Voice-based commands
- AI travel assistants
It's not just an app. It's a vision for smarter, connected Indian railways.
Conclusion
The RailOne app is a bold and much-needed step toward transforming railway travel in India. It's convenient, innovative, and user-first. Whether you're a regular commuter or a cross-country traveler, this app is the only one you'll need. So what are you waiting for? Go ahead, download RailOne, and make your next journey smooth!
FAQs
Is RailOne different from IRCTC Rail Connect?
Yes. While IRCTC focuses mainly on reserved bookings, RailOne integrates all services, including unreserved tickets, food, complaints, and more.
Can I use RailOne without creating a new account?
Absolutely. If you've used IRCTC, RailConnect, or UTSonMobile, log in with your existing credentials.
Does RailOne offer any discounts?
You can get a 3% discount on unreserved and platform tickets booked through the app.
What devices support RailOne?
RailOne is available on both Android and iOS platforms.
How secure is RailOne?
The app supports mPIN, biometric login, and OTP authentication, making it highly secure for all transactions.